Returns and Exchanges


Returns

30 DAY MONEY BACK GUARANTEE

100% satisfaction is guaranteed for all products purchased at full price. That’s our promise. So, if you're not completely happy with your purchase within the first 30 days after receiving your items, just let us know and we will exchange or issue you a store credit for 1947 Collective for your item based on what you would like.


Our policy lasts 30 days. If 30 days have gone by since your goods have been delivered, unfortunately we can’t offer you a store credit or exchange. The store credit will only be issued to the original name on the original purchase receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Clearance items are exempt from being returned. All Clearances items are final sale. 


To complete your return, we require a receipt or proof of purchase which will be sent out via email when you complete your purchase with 1947 Collective. You can email us at Customercare@1947Collective.com if you need assistance with your return. 

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

 

Returns Address:


1947 Collective
289 Jonesboro Road #162
McDonough, GA 30253

 

Email Address for inquiries: CustomerCare@1947Collective.com

Store Credit (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Clearance and Sale items (if applicable)
Only regular priced items may be issued store credit, unfortunately sale items cannot be returned.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Customercare@1947collective.com and send your item to: 289 Jonesboro Road #162, McDonough, GA 30253.


Shipping
To return your product, you should mail your product to: 289 Jonesboro Road #162, McDonough, GA 30253.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

International Shipments

International shipments may incur a customs cost, this cost is the responsibility of the customer.  However, some orders may not incur a customs cost at all.